Other Telephone services

What is AT&T Direct?

AT&T Direct is a way to contact the AT&T operator in the USA without having to ring any operator in the UK (or whichever country you happen to be in). It offers a means of calling, (normally) without the use coins, without going through the operator, avoiding high hotel surcharges when travelling. Calls can be placed to the US from 130 countries, and between more than 75 countries. AT&T place advers listing access numbers in international editions of most newspapers.

You can contact AT&T in the UK, on 0800 064 0001 or via AT&T direct itself on 0500 89 7801. You would need an account with AT&T to use it to call the USA. It may be cheaper than dialling via BT but don't bank on this. Other phone companies in the US, such as Sprint on 0800 890 222, offer similar services.

They have also announced an arrangement with Mercury for 0500 89 0011. calls to the US placed through this number should cost slightly less.

[Someone else proffered this information - Ed.]

When I last compared rates between AT&T, Sprint, MCI, BT & Mercury (I have accounts with all five...don't ask why). Mercury seemed to be about the cheapest, but had the poorest quality connections. The real killer with all US carriers is the 1st minute charges. I think it costs over $3 for the first minute. It's not too bad averaged out over a long call, but if you get an answering machine on the other end you are stuffed. With Mercury if I get an answering machine it costs 10-20p for the call.

I know MCI has a scheme that will allow UK residents to have MCI cards, I don't know about Sprint and AT&T.

Here are the UK numbers for

   MCI:    0800 89 0222
   Sprint: 0800 89 0877

   Interglobe : 0500 581413
   WorldPlus  : 0500 110110
   WorldDirect: 0800 181153
   TRT        : 0800 890456
   Longshore  : 0800 892340

Most will allow calling cards to be set up to credit cards for UK residents, or allow billing direct to credit cards if you have a telephone PIN set up on your card.

What is Flextel?

Flextel (0701 0701 701) - which uses part of the 0956 (Mercury One2One) number range - is a personal numbering service. It is NOT a Mercury product. Flextel like to call it a flexible numbering service. Since 7 June 1995, Flextel have also been using 0701 codes.

Basically you buy a Flextel number and just tell Flextel where you want calls that number to be connected. They then connect them. If you want the destination changed, you simply tell Flextel what you want it changed to. In a little while you also will be able to update the destination by DTMF input.

Standard service subscribers have nothing to pay apart from the annual charge. There is no monthly bill, no hiddden cost. The caller pays for the whole of the call. For calls from BT a small translation fee is charged to the caller. This fee is significantly less than 1 penny per minute over normal trunk cheap rate. Peak rate rises to just over 2p/min. For call from some other operators. there is now an additional fee. The small fee is sufficient to onward route calls to all normal UK numbers. (Connection charge UKP141, Annual service charge UKP28.20 both incl. of VAT). See <URL:http://www.flextel.co.uk/> for their info.

What ways are there of calling the US cheaper than BT or Mercury?

Swiftcall (0171) 488 2001 have service to North America, a few Asian countries, Australia, and Israel. You subscribe by calling them and quoting your VISA or Access details. They debit your credit card by UKP23.50 (UKP20 + VAT) and set up an account with that value. Call charges, at the moment [16 Mar 94], are as follows

 UK-USA/Canada   Normal Rate (Mon 09.00 - Fri 21.00)     24p/min
 UK-USA/Canada   Cheap Rate  (Fri 21.00 - Mon 09.00)     20p/min

(remember to add on the cost of the 0171 call to their UK switch & VAT)

Once your account is set up you dial an access number, enter your 9-digit PIN and then you're given American Dial Tone (provided by Sprint - 'phone +1 700 555 4141 on the US dialtone to hear). There are no minimum usage surcharges. When you have used your paid for units you can 'phone them up and purchase more. You can write them a letter giving specific authorisation if you are concerned.

[Comparison at October, 1993: Sources - Swiftcall/ jharuni@micrognosis.co.uk. BT column includes Option 15; BT Prices at 15 May 1994]

 Destination     Swiftcall    BT    BT PremierLine       Mercury
                                     band
 Australia          67p      58.2p     6  49.4p           61.9p
 Canada/USA         34p      46.6p     4  39.6p           38.4p
 Hong Kong          65p      81.1p     8  69.0p           77.4p
 India             100p     141.0p    12 119.8p          101.7p
 Israel            100p     108.1p     9  91.9p           96.5p
 Japan             100p     126.5p    11 107.6p           98.6p

 To call           Use
 Australia         BT or Mercury
 Canada/USA        Swiftcall
 Hong Kong         Swiftcall
 India             Swiftcall or Mercury
 Israel            Mercury or BT
 Japan             Mercury or Swiftcall

[BT reduced prices to Australia from Feburary 94]

Telepassport by Mastercall (01933) 401552 offer up to 70% discounts on US calls. For a fixed one-off fee of UKP25, the user gets a New York phone number which, after dialling and hanging up, calls back the UK number with a US dialling tone. The UK user can then make calls or faxes anywhere in the US at 50 cents perminute any time of the day.

Telepassport is run by the editor of the Telecom Digest, Pat Townson (ptownson@eecs.nwu.edu). For further information, send the following email message

    To: tel-archives@lcs.mit.edu
    Subject: (will be ignored)

    reply user@email.address
    info telepassport
    help
    end

Business Communications Management (BCM) offer a service which gives you a US dialtone. Rates from the UK to the US or US to UK are $0.29/minute, 24 hours a day, seven days a week, based on a 30-second minumum, six-second increment billing, $25/month minimum usage and a $50 sign-up fee.

This is charged to your credit card (Master card/ Visa/ AmEx/ Diners). Email vthiry@netcom.com for an ascii version of their brochure and price list.

Dial International Telecom Limited (0181) 490 5000 offer a service similar to Swiftcall, you use your credit card to charge an account, and then can talk until the credit runs out.

Uk -> US rates Daytime rate: 20p/min cheap rate: 17p/min (where cheap/daytime are as BT define them)

No connection/sign up fee, minimum pre-payment UKP25 at set up, payable by cheque, credit card or travellers cheques. London PoP.

They also run a callback system, when you dial an 0181 number from abroad, and the company call you back and give you a UK dial tone.... (charged at the same rates as if you direct dialled from the UK to the country). Number they callback is preprogrammed, but user changeable.

Special offer at the moment. For calling the states, if you set up with a pre-payment of UKP100 you get the first 1/2 Hr free...

 First Telecom plc (0171) 572 7700 (enquiry@first-telecom.com) offer

'Globally Speaking' [prices at 11 Mar 1996]

                                    Globally      Weekend
                 BT      BT         Speaking      Special
 Country     Standard  Economy  Standard Economy   Offer
 USA            33.60   32.20      14p     14p      10p
 Other destinations at <URL:http://www.first-telecom.com/>

Weekends are Friday 8pm to Monday 8am. They bill in 15 seconds increments, take no setup fee, and initial minimum purchase is UKP10 (UKP11.75 incl. VAT). If prepaying UKP100 they offer 2% discount, if prepaying UKP200 they give 3% discount. They take credit cards, and you can give them authorisation to charge when your account is running 'low'. It is also possible to call US 800 numbers at the above charges.

Who are ACC?

  ACC Long Distance UK Ltd
  414 Chiswick High Road
  London
  W4 5TF

  Telephone: (0181) 995 3144
  Fax:       (0181) 995 8230

There is no membership fee, signup fee or monthly fee's on the ACCess 1601 service.

Calls are charged to the nearest second and with a minimum charge of 3 seconds. International calls are billed to the nearest six second increment.

Billing is monthly and includes a fully itemised statement. Bills can be paid on account, via Direct Debit or via a Visa or Mastercard credit card. Check if you wish to use Visa Delta debit card or similar.

ACCess 1601 Residential service available on DIGITAL exchanges [at November 1994, supplied by brian@emcentre.demon.co.uk]

                                 Standard    Economy    Weekend

 National Calls over 56.4km        6.20       3.70       2.50

 National Calls up to 56.4km       5.50       2.60       2.25

 Local Calls, See Note             5.85       5.85       5.85

 Calls to PCN's                   11.15       7.15    As Economy

 Calls to Mobile Phones           37.00      27.00    As Economy

 Calls to Premium Rate Services   39.00      33.20    As Economy

 NOTE: ACCess 1601 service is not designed for your local calls.
       However if used, local calls will be charged as stated.





Version: 2.10 Last-modified: Time-stamp: <96/05/12 23:04:20 jrg>